My Account

Creating an Account

To create an account, click the “My Account” icon at the top right of our website. 

Your information is always kept private and secure. For more details, see our Privacy Policy. 

Editing Account Information

Once logged in through the “My Account” section, you can easily update your personal details, shipping address, and contact preferences.

Shipping Costs

Shipping charges are calculated automatically at checkout based on your delivery location and selected shipping method. Just add your items to the cart and proceed to checkout to view available options.

Resetting Your Password

If you forgot your password, click the “My Account” link and select “Forgot your password?” A password reset link will be emailed to you immediately.

Returns

To return a product, please visit our Return policy page. 

Received the Wrong Item?

If you received an incorrect product, please contact us at support@dropandcart.com within 24 hours of receiving your order. We’ll resolve it quickly.

Return Policy Summary

We offer returns within 14 days of delivery on eligible items. Be sure to review the full details on our Return policy page.

Order Shipping & Tracking

Orders are processed within 24–48 hours and typically delivered within 3–5 business days within the U.S. 

Need help:

Email us at: support@dropandcart.com

Tel: +1-409-419-3139

Address: 5900 Balcones Drive STE 48540 Austin TX USA 78731